Covid 19 Charter


Throughout this difficult time we wanted to reassure you that the health and wellbeing of you our guests and our team will continue to be our main priority and focus. With this in mind and through following government guidelines we have introduced our Covid 19 Charter which details how we want to make any visit to The Kinderton as safe as possible.

The Charter covers both our and guest responsibilities whist visiting The Kinderton as follows:

Our responsibilities to you:

  • All staff have undergone specific Covid 19 training and prior to every shift will undergo a temperature check, anyone showing signs of a higher than normal temperature will be sent home

  • Whilst on shift all staff will wear appropriate face coverings

  • Staff will hand wash frequently for 20 seconds and sanitise their hands between each food delivery

  • Additional hand sanitiser units have been installed throughout the venue

  • All high touch surfaces and washrooms will be cleaned frequently

  • Tables will be sanitised between each booking

  • All tables have been positioned so to adhere to government social distancing guidelines

  • Sanitised laminated menus will be provided upon entry or alternatively these can be viewed via a QR code on a smart phone

  • We will be operating table service only. Payments will be by card only.

  • Food & drinks will be delivered to your table upon a tray and placed on your table for you to remove. Cutlery and condiments will also be delivered at the same time as your food

  • All guests must provide their contact details in line with the UK Government's guidelines

Our guest responsibilities:

  • Only visit us if you feel well

  • Guests will be required to wear appropriate face coverings when entering and moving around the venue, once seated these can be removed

  • All guests must wear face coverings when entering and walking around the building

  • On arrival use the hand sanitiser provided

  • Please remain at the seating you are allocated & do not stand in or approach the bar area

  • Stay within your group/allocated table and respect social distancing guidelines

  • Please don’t move the furniture, it is positioned for social distancing

  • Keep children supervised at all times & accompany them to the toilet

  • Use hand sanitiser immediately before & after visiting the toilets

  • Please place all empty glasses and plates at the end of the table for collection by our staff

Through following these guidelines our aim is to create a relaxed and enjoyable environment whilst ensuring that everyone is kept as safe as possible.